The people who have this need are those who own a car that is not extremely luxurious and who drive their car on long trips. This need has existed since people have owned cars that are reliable and fast enough to use on long journeys. So probably since the late 1940s. There are currently some car seat comfort solutions on the market, but they are all unattractive cushions that are not integrated well into the design of the seat. I found a couple of exceptions that do include the backrest portion, but they are still not very attractive. I want there to be seat cushions that include backrests, wrap around to the back of the seat, and that are offered in different styles to suit different seat types. At this point, I am 50% sure that this opportunity exists. The prototypical customer is someone who's butt gets sore easily, or who is elderly, or who has an injury that makes it easy for them to be uncomfortable in a normal car seat.
The first prototypical customer I spoke to is my mom, who has
chronic back pain.
1. What is the exact nature off your need for a more comfortable
car seat? “It would be nice to have for
any journey over an hour long.”
2. When do you feel the need for a more comfortable car seat? “Whenever I have to drive for a long time.”
3. How long have you felt the need for a more comfortable car
seat? “It’s gotten worse since I started
having joint problems.”
4. When did you first become aware of the need for a more
comfortable car seat, and why did you become aware of it? “When we moved up to High Springs and had to
make a lot of trips back and forth to Tampa.
And it’s because I started getting sore on those drives.”
5. How are you currently addressing the need for a more
comfortable car seat? “I am not.”
6. How satisfied are you with the current solution? “I make due, but I would like more comfort.”
The second prototypical customer I spoke to is my Aunt Kim, who
often drives from Jacksonville to Saint Petersburg.
1. What is the exact nature off your need for a more comfortable
car seat? “I don’t need it, but I want
it.”
2. When do you feel the need for a more comfortable car seat? “Anytime I have to make a long drive.”
3. How long have you felt the need for a more comfortable car
seat? “It’s something I’ve wanted since
I had kids.”
4. When did you first become aware of the need for a more
comfortable car seat, and why did you become aware of it? “Probably when we moved to our new place in
Jacksonville. And I just felt it because
I was uncomfortable.”
5. How are you currently addressing the need for a more
comfortable car seat? “The Impala we got
is pretty good, but I could still use more comfort.”
6. How satisfied are you with the current solution? “I like the car, but like I said, I could use
more comfort.”
The third prototypical customer I spoke to is my best friend,
Bryce, who gets muscle cramps in his legs during long drives.
1. What is the exact nature off your need for a more comfortable
car seat? “My butt gets very sore."
2. When do you feel the need for a more comfortable car
seat? "When I am driving. Especially over long distances."
3. How long have you felt the need for a more comfortable car
seat? “For about 1.5 years, since that
is when I started driving long-distances more often”
4. When did you first become aware of the need for a more
comfortable car seat, and why did you become aware of it? “During a long trip to Georgia, when my butt
got very sore.”
5. How are you currently addressing the need for a more
comfortable car seat? “I just suck it
up.”
6. How satisfied are you with the current solution? “It’s fine.”
I learned that my opportunity is something that people would like
to have, but they aren’t actively seeking to do something about it. In all three cases, none of the people I
interviewed thought to seek out a way to make their car seat more comfortable. It seems like most people are content to just
deal with it, because they aren’t aware that there are inexpensive products
that can solve the problem. The most
surprising thing I learned about my opportunity is that none of the people I
interviewed had considered going out to find a solution to the problem.
I still believe that there could be an opportunity with
comfortable car seat inserts, but it’s less likely than before, as most people
seem to be content dealing with the discomfort they experience while driving
long distance. I myself have never seen
advertising for comfortable car seat inserts, so perhaps most people just
aren’t aware that a solution to the problem does exist. I would still keep my opportunity the same
and focus on marketing so people know that it actually exists. I think that customer feedback is critically
important to a product’s success, and that entrepreneurs should let potential
customers test early versions of their products before they officially launch
them.